Years of training, leadership, workforce development, and organizational transformation
Strategy • Innovation • Human Performance
I turn complex work into learning ecosystems that change performance.
Senior learning strategist, instructional systems designer, veteran leader, and learning technology partner specializing in enterprise training transformation, immersive learning, instructor-led training, blended learning, analytics, artificial intelligence, and measurable business outcomes.
Experience across defense, transportation, technology, education, and research environments
Collaborated with teams across the United States, Europe, and the Middle East
Advocate for special needs learners, accessibility, and differentiated learning experiences
My approach
Strategic learning architecture across every modality.
I design the full cycle: analyze performance gaps, build the right learning ecosystem, implement with cross-functional partners, and evaluate whether the work changed behavior, reduced risk, improved readiness, or saved money.
My current graduate work in Immersive Media Communication at the University of Oregon strengthens this direction through extended reality, immersive learning, human-centered design, user experience, strategic communication, and emerging technology strategy.
My approach is intentionally resourceful. Before recommending a new platform or costly tool, I evaluate what the organization already owns, how data is currently being captured, and whether existing systems can be optimized to close the gap. I test new tools when they make sense, but I use evidence, not hype, to determine whether they improve performance.
AnalyzeData, needs, risk, job task analysis, role performance, learner barriers
DesigneLearning, Rise, Storyline, job aids, simulations, microlearning, immersive learning
ImplementLearning management systems, blended learning, instructor-led training, virtual instructor-led training, virtual reality, coaching
MeasureKirkpatrick, dashboards, learner analytics, return on investment, readiness, continuous improvement
Measuring what matters
Kirkpatrick in action: Top Gun Driver Development
For Knight-Swift’s newly developed Top Gun program, I partnered with four-million-mile professional drivers and operational leaders as subject matter experts to identify elite driver behaviors, decision-making patterns, safety expectations, and performance indicators.
Because the simulator-based program was being developed as a prototype, I built evaluation into the earliest stages. I used agile feedback loops, learner reactions, instructor observations, simulator performance data, and stakeholder input to refine the program before full implementation.
- Level 4Results
Connected the program to safety, readiness, consistency, and business value.
- Level 3Behavior
Evaluated whether drivers transferred simulator-based decision-making into operational performance.
- Level 2Learning
Used practice, checks, and confidence data to validate skill growth.
- Level 1Reaction
Collected early feedback to improve the prototype while it was still being built.
Aligning learning, workforce capability, and business priorities.
Leveraging existing systems before investing in new tools.
Using data to improve performance, readiness, and return on investment.
User experience, accessibility, and inclusive learning design.
Rapid prototyping, continuous evaluation, and AI-enabled workflows.
Featured work
Portfolio case studies
Selected examples of enterprise learning strategy, technology modernization, human performance improvement, and workforce readiness.
APPLE
SPG / R&D
SPG / R&D
Autonomous Systems Learning Strategy
Technical Training Where Emerging Products Are Born
Supported Apple’s Special Projects Group (SPG) within the research and development organization by designing certification strategies, performance-based learning solutions, workforce readiness programs, learning analytics, and safety enablement initiatives for autonomous systems development.
BOEING
Immersive Training
Immersive Training
VR / Aircraft Maintenance
Immersive Maintenance Readiness
Designed learning for aircraft maintenance programs using virtual reality, extended reality, instructor-led training, blended learning, and digital performance support to improve readiness in complex defense and maintenance environments.
KNIGHT-SWIFT
Transportation
Transportation
Enterprise Technician Development
25-Terminal Workforce Ecosystem
Transformed the shop technician program by conducting job task analyses, defining core competencies, integrating Original Equipment Manufacturer learning data, and building dashboards for learners, trainers, and leaders.
U.S. AIR FORCE
Training + Readiness
Training + Readiness
Global Military Leadership
Mission-Critical Training Management
Managed readiness, compliance, technical training, and operational performance in stateside and deployed environments while leading teams across global mission requirements.
Project deep dive
Knight-Swift Transportation: technician development transformation
The challenge
Training records, certifications, and development requirements were spread across disconnected internal and Original Equipment Manufacturer systems. Shop leaders needed a clearer way to understand technician capability, readiness, and progression across 25 terminals in the United States and Mexico.
The work
I performed job task analyses, partnered with maintenance subject matter experts, defined core competencies and frequency of work, and modernized the shop technician program so training aligned to job requirements, certification expectations, and advancement pathways.
The ecosystem
I overhauled the learning management system, organized training into pull-learning pathways, integrated Original Equipment Manufacturer learning records through a custom import process, and created dashboards for technicians, trainers, and leaders at multiple levels of the organization.
The business value
The solution gave technicians clearer visibility into how to grow, take initiative, and progress to the next level. Because much of the training aligned to industry-standard certifications for semi-truck technicians, the learning became portable, career-building, and valuable for recruiting, retention, and workforce planning.
Enterprise modernization
Turning underused learning platforms into strategic business assets.
Across the Air Force, Northwest Christian School, Apple, Knight-Swift Transportation, and Boeing, I have repeatedly been asked to evaluate learning systems that were not being used to their full potential. My work often involved reorganizing learning architecture, creating pull-learning environments, improving data tracking, developing custom reports, and aligning learning records to job requirements, compliance, pay progression, leadership visibility, and broader human resources needs.
This is where my thinking is different: I look at the entire ecosystem from a bird’s-eye view. I analyze the organization’s mission, existing tools, available data, learner experience, stakeholder needs, and operational constraints. Then I prototype, test, evaluate, and improve continuously so the solution evolves before problems become expensive.
Leadership story
Veteran-tested leadership, coaching, and talent development.
Wartime Veteran Leadership
Served in deployed environments including Iraq and the United Arab Emirates. Led as a flight chief for 30 deployed members supporting mission operations and monitoring third-country national activity in restricted, controlled operational areas on deployed Air Force installations.
High Performance Workplace Coaching
Delivered High Performance Workplace leadership coaching and training that helped leaders strengthen communication, accountability, team performance, and continuous improvement habits.
Mentorship & Team Development
Mentored shop training leaders, taught them how to use Articulate Rise to build courses, coached new instructional designers at Northwest Christian School, and led or mentored learning team members at Apple.
Elite Athletic Discipline
Selected as one of only two women across the Air Force to compete on the Air Force Half Marathon Team, reflecting resilience, discipline, and high-performance standards.
Education and credentials
Academic foundation for immersive, inclusive, and strategic learning.
University of Oregon
Master of Science in Immersive Media Communication
Expected completion: June 2028Arizona State University
Bachelor of Science in Educational Studies with a minor in Special Needs
Completed: May 2018Community College of the Air Force
Associate degree aligned to Unit Education and Training Management
Completed: 2012Arizona Department of Education
Standard Adult Teaching License
Expires: 2032Military service
Decorated Air Force veteran with training, readiness, and operational leadership experience.
Recognition and decorations
Air Force Commendation Medal with one Oak Leaf Cluster; Meritorious Unit Award with one Oak Leaf Cluster; Air Force Outstanding Unit Award with four Oak Leaf Clusters; Air Force Organizational Excellence Award; Combat Readiness Medal; Air Force Good Conduct Medal with four Oak Leaf Clusters; National Defense Service Medal; Iraq Campaign Medal with one Service Star; Global War on Terrorism Expeditionary Medal; Global War on Terrorism Service Medal; Air Force Overseas Ribbon Long; Air Force Expeditionary Service Ribbon with Gold Border and one Oak Leaf Cluster; Air Force Longevity Service with two Oak Leaf Clusters; USAF NCO Professional Military Education Graduate Ribbon; and Air Force Training Ribbon.
Technical training foundation
Formal training included Aerospace Ground Equipment systems, Airman Leadership School, Aerospace Ground Equipment Craftsman, Education and Training Apprentice, Instructional Systems Design Principles, Instructional Systems Designer, Principles of Instruction, and Technical Writer coursework.
Service and personal impact
Purpose-driven work in classrooms, teams, and communities.
My work extends beyond corporate learning. I supported professional development for teachers at City of Joy School in Rwanda, helping educators identify free technology tools, digital assets, classroom activities, and practical resources they could use immediately with limited budgets.
I have also supported students with special needs outside of my corporate work, which strengthened my commitment to accessible, inclusive, and human-centered learning design.
Teacher development and accessible classroom technology.
Training built for readiness, safety, and operational performance.
Creating high-impact learning from what already exists.
Tools, modalities, and platforms
Technology ecosystem organized by capability.
Enterprise Learning • Human Performance • Learning Technology • AI • Immersive Media
01
Learning Platforms & LMS Ecosystems
Saba LMS, Cornerstone OnDemand, Canvas, Bridge, Moodle, Docebo, Paradiso LMS, Pluto LMS, Edubrite, Tracorp LMS, Blackboard Learn, Blackbaud LMS, Apple Grove, ADLS, TBA, AFTR, ETMS.
02
Learning Design & Development
Storyline 360, Rise 360, Camtasia, Adobe Creative Cloud, Figma, Canva, Coggle, UX Design, Human-Centered Design, Wireframing & Prototyping.
03
Generative AI & Intelligent Content Development
ChatGPT, Microsoft Copilot, Midjourney, Synthesia, Prompt Engineering, Workflow Automation.
04
Immersive Media, XR & 3D
Apple Vision Pro, Meta Quest, Unreal Engine, Unity 3D, Adobe Substance 3D, SteamVR, ZBrush.
05
Analytics & Measurement
Power BI, Tableau, Watershed LRS, Learning Analytics, Dashboard Development, Evaluation Strategy.
06
Collaboration & Productivity
Google Workspace, Microsoft 365, Jira, Confluence, Atlassian Automation, Agile Development.